Unit of Competency Mapping – Information for Teachers/Assessors – Information for Learners
ICTPMG801 Mapping and Delivery Guide
Manage a telecommunications workplace
Version 1.0
Issue Date: May 2024
Qualification | - |
Unit of Competency | ICTPMG801 - Manage a telecommunications workplace |
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Description | |||
Employability Skills | |||
Learning Outcomes and Application | This unit describes the skills and knowledge required to fulfil workplace management responsibilities at a managerial and supervisory level in a telecommunications business environment.It applies to individuals who combine technical skills with management skills to manage technical staff in an advanced technological environment.No licensing, legislative or certification requirements apply to this unit at the time of publication. | ||
Duration and Setting | X weeks, nominally xx hours, delivered in a classroom/online/blended learning setting. Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the telecommunications – project management field of work and include access to: a telecommunications workplace relevant enterprise documentation, including human resources and quality management policies. Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards. |
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Prerequisites/co-requisites | |||
Competency Field |
Development and validation strategy and guide for assessors and learners | Student Learning Resources | Handouts Activities |
Slides PPT |
Assessment 1 | Assessment 2 | Assessment 3 | Assessment 4 | |
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Elements of Competency | Performance Criteria | |||||||
Element: Support human resources activities |
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Element: Manage conflict in workplace |
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Element: Apply quality management systems and processes in workplace |
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Element: Monitor work practices to ensure business objectives will be met |
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Element: Determine human factors when managing people and groups |
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Element: Perform work using self-organisation principles |
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Element: Apply effective communicationtechniques to business meetings |
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